Grievance Redressal Cell: 

The institute has its own Grievance Redressal system, under direct supervision of the Principal in an informal manner. But in formal sense along with the provision of Online Feedback suggestion Form and Online Grievance Cell.

Purpose

The Grievance Redressal cell of the institute functions with the following purposes;

• To ensure a democratic environment in the campus,
• To acquaint all the faculty , student about their rights and duties,
• To solve the various personal and educational related grievances of the teacher & student.
• To make the institution student friendly, and to ensure the qualitative as well as quantitative development of the institution through the grievance and redressal cell.

Composition

The Grievance Redressal Cell of the institute generally has the provision of two/three teaching staffs as its member and the principal as the chairperson. The cell has provision for reconstitution every year if situation arises; by the principal, along with suggestions sought from the in-charge administrative body.

Functions

The Grievance Redressal Cell functions with the aim of helping its beneficiaries. As such, the member at the serial No.1 is empowered to Read the Online Feedback suggestion Form and Online Grievance Cell Form in every week preferably on Saturday to redress the grievances of the beneficiaries. However, all grievances are brought to the notice of the principal.

Powers

In case of any grievance, the members of the cell are empowered to sort out the problems at their level through discussion with students or concern.

In case the members fail to find out any solution; then the matter referred to the principal for final comment on the matter.

Considering the nature and depth of the grievances due inquiry is made by the members of the cell and through personal discussion the matter is solved. If anybody is found to be guilty for any kind of nuisance he or she is given punishment with due consideration with the principal. The nature of punishment includes verbal as well as written warning, information to the parents, financial punishment, information to the police (if situation arises for so) and expelling from the institute as per the rule.